Often what our clients are happiest about is the work we do in the background to make sure the business never stops running. A critical component of our job is to fix your computer and network problems before you knew you had them. To do that, we have invested in cutting-edge software that monitors the health, security, and availability of your network 24/7. When a glitch or even an anomaly is detected, we are able to fix it before it grows into a disaster.

Our technicians are an immediate resource for your employees whenever they encounter an IT-related problem. Most issues can be solved remotely in no time, but for problems that require an onsite resolution, we’ll quickly dispatch a technician. We’re experts in the software you use every day including industry-specific insurance and financial software so you don't have to be. If the issue is less time-sensitive, just send us an email. Our staff is always available to you from 5am to 5pm (Pacific Time) and our response time is guaranteed.

Of course, we’re not only there in times of need. You are also just a phone call away from your own Chief Technology Officer and an entire team of specialists ready to help you deal with anything from a quick curiosity to crafting a long-term technology roadmap. Clients call to ask us about ways to communicate better between multiple branch offices, how to set up employees to work from home, and even ways to save on energy bills. Our job is to provide straight answers to help you make the right business decisions.

Does your business run more smoothly when you know your network and your data is secure? Of course it does. As you’ve probably already realized, securing a network is an incredible challenge for any business to handle on its own. Advantage Microsystems utilizes the most advanced, state-of-the-art monitoring and remediation toolset anywhere to keep hackers, viruses and other threats out of your email, data, and network. Should an attack occur, our technicians are automatically notified and take immediate action to safeguard your company.

Also included with your service is an encrypted offsite backup of your company data to our multiple facilities. Our clients work comfortably knowing that even in case of fire, theft or any other catastrophe, their critical information is secure. We are able to rebuild your servers within our data center, allowing you to access your information remotely as your business recovers. Within 24 hours, we’ll restore access to all your programs, email, and data.

For you, that means it’s back to business.

While we can’t guarantee they’ll always love computers, we do promise to remove many of the hassles your staff has unfairly grown used to. Besides fantastic help desk service and a stable computer network, we increase productivity by listening and responding with proactive recommendations. We begin by building your company its own custom intranet website to store all the key business information your employees use — including links to your important sites, vacation calendars, shared documents, and everyday “how-to” training guides. We can enable your employees to send and receive faxes directly from their computers or add multiple computer monitors to increase multitasking abilities. Bring us your wish list and we’ll make it happen!

When it comes to purchasing new equipment, we will also gather competitive quotes for you that leverage our greater purchasing power from vendors like Dell, HP, and CDW. As your trusted advisors, rest assured that in such situations we offer only advice and never mark up prices for equipment or software. That’s just how we do business.

Advantage Microsystems has 12 years of experience supporting independent insurance agents and brokers all over the country. We are experts in the software and systems you use every day (AMS' AFW and 360, Applied Systems' WinTAM and EPIC), along with all of the major raters, carrier websites, third-party document imaging solutions, uploads/downloads, and more. Our technicians understand the unique technology needs of your property and casualty staff, and can also support your health and benefits division.

In the financial services industry, we already serve a dozen financial planners and advisors as valued clients. We're specialists in all the leading portfolio management software, document imaging solutions, CRM, and financial planning software. Our knowledgeable technicians will bring your computer environment into compliance with SEC and FINRA technology requirements, while providing you with the tools to streamline your firm's day-to-day operations.

Our expertise in your industry means you’ll benefit from proven solutions, and not pay for someone else's learning curve.